Effective Date: 2024-Nov-03
Jordan’s Library ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information across all of our products, services, and courses, including but not limited to our e-commerce platforms, community subscriptions, custom Shopify store services, software, and educational courses.
1. Important Information
This privacy policy aims to give you information on how Jordan’s Library collects and processes your personal data through your use of this website, including any data you may provide through this website when you subscribe OR purchase a product or service OR take part in a competition.
Scope of Policy
This policy applies to all data collected through:
Our websites and associated subdomains, including third-party integrations or external tools linked through our platforms.
E-commerce services, including Shopify store customization and templates.
Online courses, webinars, and training materials.
Community subscriptions, mentorship programs, and software tools.
Interactions with customer support and marketing campaigns.
This website is not intended for children and we do not knowingly collect data relating to children.
2. Information We Collect
We collect various types of information to provide and improve our Services, ensuring a better user experience tailored to your needs. Examples include using feedback for customer support improvements, analyzing usage data to optimize site functionality, or leveraging cookie data to personalize content.
2.1 Information You Provide to Us Directly
Account Registration: Full name, email address, password, and any additional details you choose to share.
Transactions: Billing information (e.g., address, payment method) for product or service purchases.
Feedback and Surveys: Opinions, testimonials, or personal details shared during surveys or competitions.
Customer Support: Any additional information provided to help us resolve inquiries.
2.2 Technical Information We Collect Automatically
Device Data: IP address, browser type/version, operating system, and device identifiers.
Usage Data: Referring pages, session durations, navigation patterns, and other metrics.
Cookies and Tracking: Data collected through cookies, pixels, and other tracking technologies to enhance user experience.
2.3 Information from Third-Party Sources
We may collect information from:
Analytics providers (e.g., Google Analytics) for usage and engagement patterns.
Payment processors for order validation and fraud prevention.
Social media platforms if you interact with us via social accounts.
3. How We Use Your Information
We may use the information we receive to:
Help you efficiently access your information after signing in.
Remember information so you won’t have to re-enter it during your visit or future visits.
Provide personalized content and information, including online ads or other forms of marketing.
Provide, improve, test, and monitor the effectiveness of our service.
Develop and test new products and features.
Monitor metrics such as total number of visitors, traffic, and demographic patterns.
Diagnose or fix technology problems.
Automatically update Jordan's Library applications on your device.
We have outlined below how we use your personal data, the lawful bases for processing, and the legitimate interests where applicable.
Purpose/Activity Overview
Purpose/Activity
Type of Data
Lawful Basis for Processing
To register you as a new customer
Identity, Contact
Performance of a contract with you
To process and deliver your order, including:
– Manage payments, fees, and charges
– Collect and recover debts
Identity, Contact, Transaction, Financial
Performance of a contract with you
Necessary for our legitimate interests (e.g., debt recovery)
To manage our relationship, including:
– Notifying you about changes to terms or privacy
– Asking for feedback
Identity, Contact, Marketing, Communications
Necessary for compliance with legal obligations
Necessary for legitimate interests (e.g., keeping records updated and improving services)
To administer and protect our business and website (e.g., troubleshooting, data analysis, maintenance)
Identity, Technical, Usage
Necessary for legitimate interests (e.g., ensuring service integrity and security)
Necessary to comply with legal obligations
To deliver relevant ads, content, and measure their effectiveness
Identity, Profile, Technical, Usage
Necessary for legitimate interests (e.g., analyzing engagement and refining marketing strategies)
To use analytics for improving customer experiences
Technical, Usage
Necessary for legitimate interests (e.g., enhancing user satisfaction and service delivery)
To recommend products/services relevant to you
Identity, Profile, Usage, Marketing, Communications
Necessary for legitimate interests (e.g., promoting business growth and customer satisfaction)
4. Purpose of Using Your Information
Marketing
We strive to provide choices regarding the use of personal data for marketing purposes.
Promotional Offers from Us
We may use Identity, Contact, Technical, Usage, and Profile Data to provide personalized offers and updates. Marketing communications are sent unless you opt out.
Third-Party Marketing
Your express opt-in consent will be obtained before sharing data with third parties for marketing purposes.
Opting Out
You can opt out of marketing messages at any time by:
Following opt-out links in messages.
Contacting us directly at support@jordanslibrary.com.
Opting out will not affect data related to product/service purchases or warranties.
Cookies
You can adjust your browser to refuse cookies or alert you when websites use them. Some website features may not function if cookies are disabled.
Change of Purpose
We use personal data only for original purposes unless new compatible uses arise. For unrelated purposes, we will notify you and explain the legal basis.
5. Cookies and Tracking Technologies
5.1 Promotional Offers
You may receive updates about our products or services if you’ve opted in. You can unsubscribe at any time via the links provided in emails or by contacting us directly.
5.2 Third-Party Marketing
We only share your data with third parties for marketing purposes if you provide explicit consent.
5.3 Cookies and Tracking Technologies
Cookies are used to enhance functionality, personalize content, and analyze website traffic. You can modify browser settings to block cookies, but this may impact your experience.
6. Sharing Your Information
We share your personal data only when necessary:
6.1 Service Providers
With third-party vendors who assist in providing our Services (e.g., payment processors, hosting providers, analytics tools).
6.2 Legal Requirements
When required to comply with legal obligations, enforce our Terms of Service, or protect the rights, safety, and security of our users or third parties.
6.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
7. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Your Data Protection Rights (GDPR)
If you are a resident of the EEA or the UK, you have rights under the General Data Protection Regulation (GDPR):
Access, correction, or deletion: Contact support@jordanslibrary.com for updates or deletion requests.
Restrict or object to processing: Contact us to manage restrictions or objections.
Data portability: Request data in a portable format.
Opt-out of marketing: Unsubscribe via the links in marketing communications or contact us.
Withdraw consent: Withdraw your consent for data processing without affecting the lawfulness of prior activities.
File complaints: Reach out to your local data protection authority.
We respond to all GDPR-related requests in compliance with applicable laws.
9. Data Security
We implement security measures to protect your information from unauthorized access, alteration, or destruction. While we strive to safeguard your data, no system is completely secure. You use our Services at your own risk.
10. International Data Transfers
We operate globally and may transfer your data to servers outside your country. By using our Services, you consent to the transfer, storage, and processing of your data in compliance with applicable laws.
11. Feedback and User Contributions
Any feedback or content you submit may be used to improve our Services. Providing feedback may require sharing personal opinions or data, which we handle in accordance with this Privacy Policy.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and the effective date will be revised. Significant updates may be communicated via email or prominent notices.
14. Contact Us
For questions, concerns, or to exercise your data protection rights, contact us at:
Email: support@jordanslibrary.com